Emergency help

If anyone is in danger or there is a fire, call 999 now.

Use this page if something at your home is dangerous or could cause serious damage. Call or text us straight away rather than reporting it online.

What to do first

• Fire, or danger to anyone's life

  Get everyone out and call 999 first. Then tell us.

• You can smell gas

  Do not use switches, flames or electrical items. Open doors and windows, leave the property and call the National Gas Emergency line on 0800 111 999. Then tell us.

• Power cut

  Check whether neighbours have power. If they don't, call 105 (the free power cut line). If only your home is affected, call us.

• Major leak or flooding

  Turn off the water at the stopcock (usually under the kitchen sink) and keep away from wet sockets and switches. Then call us.

• Sparking, a burning smell or exposed wires

  If it is safe to do so, switch off at the fuse box. Do not touch anything wet. Then call us.

• Your home is not secure

  For example a broken front door, lock or ground-floor window. Call us.

Not an emergency?

Sign in to report a repair online with photos and follow its progress. For anything else, email info@let-buy-invest.co.uk.